Missing medical appointments because of transportation gaps puts seniors' health at risk. Here are the dependable ways to get elderly loved ones to the doctor.
What are the best transportation options for elderly to doctor appointments?
Several reliable options exist. Area Agencies on Aging fund medical transportation under the Older Americans Act — find yours at 1-800-677-1116. For those on Medicaid, non-emergency medical transportation (NEMT) is a covered benefit that arranges free rides to and from covered appointments. Volunteer driver programs through senior centers and faith communities offer door-through-door help, including assistance walking the rider inside. Public paratransit serves those with mobility limitations. And a growing number of Medicare Advantage plans include trips to medical visits. A 1-800-MEDIGAP specialist can help you compare these and check your coverage.
How do I arrange Medicaid transportation to the doctor?
If your loved one has Medicaid, non-emergency medical transportation (NEMT) is a federally required benefit covering rides to Medicaid-approved appointments at no cost. To arrange it, call the NEMT broker or phone number listed on the Medicaid card, usually at least 48–72 hours before the appointment. You can request wheelchair-accessible vehicles when needed. For seniors who have Medicare but not Medicaid, NEMT does not apply — instead, look at Medicare Advantage plans with a transportation benefit. Call 1-800-MEDIGAP (1-800-633-4427) and we will help you find the right path.