Save this number now: the National Elder Fraud Hotline connects victims to real human help.
What is the National Elder Fraud Hotline number?
The National Elder Fraud Hotline number is 1-833-372-8311 (1-833-FRAUD-11). Established by the U.S. Department of Justice, it is a free resource for adults age 60 and older and their families who have been targeted by fraud. Case managers answer the line, help you report the crime to the appropriate federal agencies, and connect you with resources for recovery. The hotline operates on weekdays and offers assistance in multiple languages. Whether money was lost or a scam was only attempted, you can call for guidance. Keep this number where you can find it quickly.
What happens when you call the hotline?
When you call 1-833-372-8311, a case manager listens to what happened, explains your options, and helps file reports with agencies such as the FTC and FBI. They can stay with your case across multiple calls, which is helpful when reporting feels overwhelming. The hotline does not replace contacting your bank, which you should do immediately if money moved, but it coordinates the broader response. Case managers treat callers with respect and without judgment, recognizing that scams fool people of every background. For Medicare-specific questions alongside this, call 1-800-MEDIGAP.
When should you use this hotline versus other numbers?
Use the National Elder Fraud Hotline (1-833-372-8311) for any fraud targeting a senior when you want guided, human help reporting it. Use 1-800-MEDICARE (1-800-633-4227) for Medicare number misuse, IdentityTheft.gov for stolen identities, and 911 for emergencies or immediate danger. For pure information about a suspicious Medicare call or plan offer, call 1-800-MEDIGAP. These resources work together: the elder fraud hotline can direct you to the others, so when you are unsure where to start, it is a strong first call.