Social Security numbers are never suspended, so any call saying yours is in danger is a scam.
What do Social Security scam calls claim?
Social Security scam calls typically use fear. The caller, often a recording, claims your Social Security number has been 'suspended' due to suspicious activity, linked to a crime or drug trafficking, or that your benefits will stop unless you act immediately. They may demand you 'verify' your number, pay a fee or fine, or move your money to a 'safe' account. Some threaten arrest or deportation. Caller ID may show an official-looking number through spoofing. The Social Security Administration has repeatedly warned that it does not operate this way. These calls are designed purely to frighten you into handing over money or your identity.
What does the real Social Security Administration actually do?
The Social Security Administration (SSA) will never suspend or cancel your Social Security number; numbers are not 'deactivated.' It will not call to threaten arrest, demand immediate payment, or insist on gift cards, wire transfers, cryptocurrency, or cash. SSA generally contacts people by mail and does not pressure you to act instantly or keep the call secret. If there is a genuine issue with your benefits, you can verify it by logging in at SSA.gov or calling the SSA directly at 1-800-772-1213. Any call that threatens, rushes, or demands unusual payment is a scam, full stop.
How do I report a Social Security scam call?
Report Social Security scam calls to the SSA Office of the Inspector General at oig.ssa.gov or by phone at 1-800-269-0271. Also file with the FTC at ReportFraud.ftc.gov. If you shared your Social Security number, visit IdentityTheft.gov for a recovery plan and place a free credit freeze with Equifax, Experian, and TransUnion. If you sent money, contact your bank or the gift-card issuer right away and call the National Elder Fraud Hotline at 1-833-372-8311. Do not be embarrassed; reporting protects you and helps shut these operations down.